Customer Service Associate in a leading financial Co

from 1 to 6 year(s) of Experience
₹ 2,00,000 - 3,00,000 P.A.

Job Description

Roles and Responsibilities

# Should have good communication skills.
# Associate has to understand the client's queries and send reply via an email & calls
# Should have understanding/knowledge of stock market.
# Customer communications/calls pertaining to various queries/needs to be addressed and replied within defined TAT.
# Maintaining desired level of Quality in order to provide speedy and accurate information to clients.
# Timely and proactive delivery of work assigned needs to be ensured.


Desired Candidate Profile

Preferred Qualification & Experience
Commerce graduate / MBA, preferably with calling experience

Additional Requirement 
Good communication skills and literature with positive attitude
Should be able to deal with the pressure situations

Education-

UG:B.Com in Commerce

PG:MBA/PGDM in Any Specialization,M.Com in Commerce

Doctorate:Doctorate Not Required

Company Profile

Fortune Human Capital (P) Ltd

Our client is a leading Stock Broking Co. part of a large group and MNC and being counted among Best Employer.
Company Info
View Contact Details+

Recruiter Name:Hr department

Contact Company:Fortune Human Capital (P) Ltd

Telephone:8882333424

Address:https://www.facebook.com/fortunepage, https://twitter.com/fortune_human, https://www.linkedin.com/company/fortunehuman/, NEW DELHI, Delhi - 110001,India|91-11-00000000

Reference Id:CSA-Voice/Chat, RB

Website:http://www.fhc.co.in

Salary:

2,00,000 - 3,00,000 P.A.

Industry:

Banking

Role Category:

Voice

Role:

Telecalling/Telemarketing Executive

Employment Type:

Full Time, Temporary/Contractual