Area Head – Banca (Non-Sales) in Life Insurance Co.

from 7 to 12 year(s) of Experience
₹ 5,00,000 - 8,00,000 P.A.

Job Description

Roles and Responsibilities

Purpose of the Job
Provide support to management in daily operation of office.
Generate and distribute management reports in accurate and timely manner.

Key responsibilities
# Greet the customers and understand their requirement.
# Forward the service requirement to concerned department and ensure timely resolution within SLA.
# Develops MIS documentation to allow for smooth operations and easy system maintenance.
# Provide recommendations to update current MIS to improve reporting efficiency and consistency.
# Perform data analysis for generating reports on periodic basis.
# Develop MIS system for customer management and internal communication.
# Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
# Participate in cross-functional meetings to resolve recurring customer/business issues.

Desired Candidate Profile

Need of profile: Person who has non sales background, having very good experience and knowledge of handling MIS,PPT presentation, escalation handling experience(he will gonna coordinate with Head Office & Bank HO if any escalation happen to arise), S/he should communicate well. Min graduate, expecting candidates from Life Insurance(If you are getting from BFSI the candidate should work with LI product is a must).

Behavioral Competencies Confident & Assertive

# Good Communication skills
# Role Specific Competencies:
# Should be having a pleasing & smart personality.

Formal Qualifications / Prior Work Exp
# Commerce Graduate with minimum 4 years of experience.
# Skilled in MS Office, specially Excel
# Only from Insurance industry
# Min. 2 yrs. relevant experience must for the role.


UG:Any Graduate

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Fortune Human Capital (P) Ltd

Our client is a leading Life Insurance Co
Company Info
View Contact Details+

Recruiter Name:Hr department

Contact Company:Fortune Human Capital (P) Ltd


Reference Id:Area Head - Ops



5,00,000 - 8,00,000 P.A.



Role Category:



Insurance Operations Manager

Employment Type:

Full Time, Permanent